The Model Standards for Serving Victims and Survivors of Crime was recently updated to reflect emerging challenges faced by the victim services field. The Model Standards e-publication provides guidelines and suggestions to help victim service practitioners and program administrators improve the quality and consistency of their response to crime victims.


In this training, you will learn about the importance of the Model Standards to the field and to your organization, explore your organization’s capabilities to implement the Model Standards, and develop a plan to integrate the Model Standards into your program’s policies, procedures, and activities. The training is intended for victim service program managers. It will be delivered online, over the course of 4 weeks, beginning on July 16, 2018. Each week, except for the introductory week, will include a 75-minute facilitated webinar. You should expect to spend an additional hour on assignments and readings. Like all of OVC TTAC’s trainings, there is no cost to participate.


Please note: Space is limited. Apply today to reserve your space.


HeadshotBeverly (BJ) Horn
Amery, Wisconsin

Beverly (BJ) Horn has more than 20 years of experience working with and for crime victims at the local, state, and federal levels. She has led nonprofit and government offices. As the director of the Pennsylvania Office of Victims’ Services, she had executive oversight of funding, grant and contract compliance, human resource development and supervision, stakeholder cultivation, media relations, and public outreach. She oversaw consolidation and implementation of program standards, the introduction of victim outcome data collection, and the implementation of two public awareness campaigns. From 2011 to 2014, she was an Office for Victims of Crime (OVC) visiting fellow. In 2015, she was an instructor for the VOCA Administrators NVAA Leadership Institute. She served on the National Victim Assistance Standards Consortium and was a member of the Building Capacity stakeholder groups for OVC’s Vision 21 initiative. While executive director of Pittsburgh Action Against Rape, the program was a finalist in the Best Places to Work competition and received the Standards of Excellence certification from the Pennsylvania Association of Nonprofit Organizations. She holds certificates in Management and Secondary Education and a B.A. in History from Gettysburg College in Pennsylvania.

HeadshotAngie McCown
Austin, Texas

Angie McCown is director of the Texas Department of Criminal Justice Victim Services Division, which provides corrections-based victim services, including hotline support, victim notification, statewide resource directory support, victim impact statement updates, training, victim-offender dialogue, and victim family execution accompaniment. Ms. McCown has more than 30 years of experience in the victim services field. As the founding director of victim services at the Texas Department of Public Safety, Ms. McCown developed a statewide program for victims served by state police and Texas Rangers. As a member of the National Victim Assistance Standards Consortium, she helped update the Standards for Victim Assistance Programs and Providers. Previously, as victim services supervisor for the Austin Police Department, Ms. McCown conducted more than 400 videotaped forensic interviews of child abuse victims and more than 100 death notifications. Ms. McCown also served on the NVAA faculty and as the lead faculty member of the Texas Victim Assistance Academy. She holds a master’s degree in Family Therapy from the University of Houston at Clear Lake and a bachelor’s degree in Business Administration and Marketing from the University of Texas at Austin.

Dates and Time

All webinars are conducted on Thursdays from 11:30 a.m.–12:45 p.m. (eastern time). The sessions are recorded, so if you are unable to participate in the live webinar, you will be able to listen to the recording.

Introductory Week: Introduction to the Model Standards, July 16–20, no webinar..

Week 1: What are the Model Standards? July 23–27, webinar on July 26.

Week 2: Exploring How the Model Standards Align with Your Organization’s Guidelines, Policies, and Procedures, July 30– August 3, webinar on August 2.

Week 3: Creating a Plan to Incorporate the Model Standards, August 6–10, webinar on August 9.

For more information about this training, please email nvaa@ovcttac.org.

*OVC TTAC’s instructors have no vested interest in any products, instruments, devices, or materials that may be used in this training.

OVC's Training and Technical Assistance Center (OVC TTAC) provides training to support professional development, enhance services to the community, and expand outreach to underserved victims of crime.

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