Resources: 3.4 Addressing Common Operational Challenges

Community Building Skills and Conflict Resolution

• Community Tool Box  This is a practical, step-by-step tool in community-building skills. There are action models, tools, templates to guide, assess, plan, evaluate, and sustain your community efforts. The Community Tool Box is a service of the Work Group for Community Health and Development at the University of Kansas.

Collaborating Effectively

• Backing the Badge: Working Effectively With Law Enforcement  As an effort of the Improving Police-Based Victim Services program, the International Association of Chiefs of Police (IACP) offers this booklet as a resource for victim service professionals who have recently entered the law enforcement arena, community-based advocates who assist law enforcement agencies, and those considering a victim service career within the law enforcement field. This booklet introduces terms, concepts, and practices associated with the unique and challenging profession of law enforcement, and was created to offer victim service professionals very basic information on working with law enforcement.
• Victim Services and Law Enforcement: Next Steps  This resource from the International Association of Chiefs of Police is the product of a law enforcement and victim service provider focus group that identified critical and emerging issues and addressed the barriers and challenges facing law enforcement regarding victim services. It provides recommendations on strategies to resolve these issues, overcome barriers, and meet the identified challenges.
• The Collaboration Toolkit for Community Organizations: Effective Strategies to Partner With Law Enforcement (2010) This toolkit is designed to help community organizations strengthen partnerships between the community and law enforcement agencies; further the community‘s role as a partner in crime-reduction efforts; identify and address social issues that diminish the quality of life and threaten public safety in communities; and link those in need to services and resources in the community.
• Ending the Commercial Sexual Exploitation of Children: A call for Multi-System Collaboration in California   This report by the California Child Welfare Council discusses the need to create a CSEC Action Committee to plan, develop, and oversee action steps toward improving California’s response to the growing number of children who are being sexually exploited. The report discusses identification, intervention, prevention, legislation, and recommendations.
• Bridging the Systems: Child Welfare, Trafficking, and Law Enforcement Working Together for Trafficked Children (2012)  This is a list of policy recommendations based on a roundtable discussion meeting on the issue.
• WARN Approach to Collaborating With Law Enforcement The Washington Anti-Trafficking Response Network provides a sample program review and description of law enforcement collaboration.
• Department of Justice Language Access Plan (PDF 440 KB) (2012) This document outlines the policy based on the principle of DOJ’s responsibility to take reasonable steps to ensure that communications between the Department and the limited English proficient person are not impaired because of the individual's limited English proficiency.
• Language Access Assessment and Planning Tool for Federally Conducted and Federally Assisted Programs (PDF 787KB) (2011) The goal of all language access planning and implementation is to ensure that an agency communicates effectively with limited English proficient (LEP) individuals. This guide provides useful models for providing meaningful access to LEP individuals.

Media

• A News Media Guide for Victim Service Providers (2009) This paper provides guidance on facilitating media interactions with crime victims and building positive agency relationships with the news media.
• Human Trafficking and the Media (PPT 1,777KB) (2009)  Developed by Florrie Burke, Human Trafficking Consultant, NYC, and Joy Zarembka, Executive Director, Break the Chain Campaign, this PowerPoint presentation provides guidance on working with the media for those working directly with victims of human trafficking.
• Media Guide for Crime Victims & Survivors Developed by the Crime Victim Services (Ohio) Office in Allen County, this document provides guidance on frequently asked questions by the media and strategies for survivors and victims engaging with media.
• Collaborating With the Media: Guidelines for Social and Legal Service Providers Working With Survivors of Human Trafficking (2008) This Safe Horizon report outlines why working with journalists can be beneficial to bring about public awareness of human trafficking effectively by telling a victim's story appropriately to avoid harm to the victim.