Resources: 3.4 Addressing Common Operational Challenges

Community Building Skills and Conflict Resolution

  • Community Tool Box  This is a practical, step-by-step tool in community-building skills. There are action models, tools, templates to guide, assess, plan, evaluate, and sustain your community efforts. The Community Tool Box is a service of the Work Group for Community Health and Development at the University of Kansas.

Collaborating Effectively


  • A News Media Guide for Victim Service Providers (2009) This paper provides guidance on facilitating media interactions with crime victims and building positive agency relationships with the news media.
  • Human Trafficking and the Media (PPT 1,777KB) (2009)  Developed by Florrie Burke, Human Trafficking Consultant, NYC, and Joy Zarembka, Executive Director, Break the Chain Campaign, this PowerPoint presentation provides guidance on working with the media for those working directly with victims of human trafficking.
  • Media Guide for Crime Victims & Survivors Developed by the Crime Victim Services (Ohio) Office in Allen County, this document provides guidance on frequently asked questions by the media and strategies for survivors and victims engaging with media.