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District Collaborative Training and Response for Older Victims Multidisciplinary Team Mission and Vision Development

Requester/Organization Supported: The District Collaborative Training and Response for Older Victims

Type & Dates: Remote Customized Technical Assistance, December 14, 2020–March 31, 2021

Description: The District Collaborative Training and Response for Older Victims (DC TROV) requested a consultant to provide remote Customized Technical Assistance (TA) on defining the vision and developing a mission for the future of DC TROV. The request included participating in preliminary discussions with the elder justice coordinator, meeting with collaborative members, and facilitating a process for finalizing a new vision and mission statement for DC TROV. Participants included the elder justice coordinator and members of the collaborative.

Implementation: Between December 2020 and January 2021, the consultant conducted 12 hours of facilitated meeting preparation via Zoom, phone, and email communications with the elder justice coordinator and key collaborative members as they held initial planning conversations to bring support and TA to the entire board.

Between January and February 2021, the consultant facilitated a series of virtual meetings between the elder justice coordinator and DC TROV members to support the development of a new vision and mission statement for the collaborative.

In post-meeting follow-up work conducted in February and March 2021, the consultant met with the elder justice coordinator and key collaborative members to provide additional education and support. This included developing a final report for DC TROV that laid out a 1–3-year engagement plan for the collaborative.

Results: Following the remote Customized TA, participants were able to reexamine the work of DC TROV, reflect on their achievements and what challenges DC TROV would like to focus on in the future, how they were able to continue service delivery during the pandemic, and consider new ideas as they continue their work. The collaborative received a common document and base for drafting a new memorandum of understanding. Participants felt the consultant was friendly, asked relevant questions, listened, and clarified points. In addition, the consultant offered ideas when participants were stuck and introduced new and useful web-based (and free) tools for the group to use.