Riverside Superior Court Vicarious Trauma Program Development
Requester/Organization Supported: Superior Court of California, County of Riverside
Type & Dates: Remote/Virtual Training and Technical Assistance | March 1–September 15, 2018
Description: The Superior Court of California, County of Riverside, requested technical assistance on the development and implementation of an organizational-level vicarious trauma response program for courthouse personnel. The proposed technical assistance would help develop the court's infrastructure and capacity to promote a vicarious trauma-informed organizational culture.
Implementation: The consultant provided feedback on the training materials developed by the Court team, as well as coaching and guidance to the Court team during biweekly conference calls. The consultant discussed the evaluations and related emerging issues along the way. The consultant leveraged the requester's existing tools and processes (EAP, health care plans, etc.) and identified additional tools that would meet its needs. The consultant provided the team with the Vicarious Trauma Toolkit's Vicarious Trauma Organizational Readiness Guide, with guidance about adapting the information as needed for the staff. The consultant also shared multiple options, from online training to more targeted training for leadership. The consultant provided their initial assessment findings to the team in order to identify strengths and gaps and develop priorities and next steps for an action plan.
Results: The consultant's technical assistance helped the requester to address vicarious trauma and to focus efforts on delivering more than a one-time training session. The participants were committed to creating a comprehensive organizational approach to vicarious trauma within their large organization, with a specific focus on initiating and implementing a basic training as a first step. The Court team was very satisfied with the support received, along with the consultant's technical expertise and knowledge. The requester has a solid foundation to build upon going forward and can rely on OVC TTAC for further assistance.