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Topic: U.S. Department of Justice International Terrorism Victim Expense Reimbursement Program

Date: August 25, 2021; 2:00–3:15 p.m. e.t.

Description: The International Terrorism Victim Expense Reimbursement Program (ITVERP) is a unique federal program that provides financial reimbursement to victims of international terrorism and their families for expenses related to medical and mental health care, funeral and burial, repatriation of the victim’s remains, property loss, and miscellaneous expenses such as emergency travel. Eligible victims include U.S. citizens and foreign nationals working for the U.S. Government at the time of the terrorist act who suffer direct physical or emotional injury from an act of terrorism while outside the United States.

ITVERP is funded through the Antiterrorism Emergency Reserve (the Emergency Reserve), a component of the Crime Victims Fund (the Fund). The Fund is financed by fines, penalties, and forfeitures paid by convicted federal criminal offenders as well as gifts, donations, and private bequests; it does not use tax dollars. This session will provide an overview of ITVERP and provide an example of a typical claim and the process for responding to claims.

Note: This session will be recorded and posted on the Expert Q&A Past Sessions page when available.



Featured Hosts:

HeadshotJulie Gibson has more than 6 years of working on Federal Government contracts, 4 years of working with nonprofits, and 5 years of working in victim services overall. Currently, Ms. Gibson works as a case manager on the International Terrorism Victim Expense Reimbursement Program (ITVERP). As a case manager, she works directly with victims and federal partners to process claims and ensure that victims have access to the resources they need. She also provides ongoing assistance in building ITVERP’s online case management system by collaborating with developers to continue adapting the system for the program’s needs. She assists OVC with providing data reports and program milestones, and in providing precedent to approve expenses to the Office of the General Counsel.

Previously, Ms. Gibson worked as a data analyst with the United States Secret Service. She interned with Becky’s Fund, a domestic violence nonprofit, Silicon Valley Council of Nonprofits, and the Philadelphia Adult Parole and Probation Research Department. Additionally, she volunteered for the Rape, Abuse & Incest National Network online hotline to assist victims of rape, abuse, and incest. She received a bachelor’s degree in Sociology from Santa Clara University and a master’s degree in Criminology from the University of Pennsylvania.

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HeadshotKeisha Green is a case manager for the International Terrorism Victim Expense Reimbursement Program (ITVERP) at the U.S. Department of Justice Office of Justice Programs Office for Victims of Crime. Representing ICF, she reviews claims, drafts recommendations for reimbursement while maintaining victim confidentiality and privacy, monitors trending application requests, and provides guidance on program policy effectiveness. She also collaborated to create and develop a claims management system using Microsoft Dynamics 365 CRM.

Before joining OVC, Ms. Green was a human services worker at the Fairfax County Department of Family Services (DFS) for 2 years. At DFS, she focused on individuals receiving benefits through the Medicaid and SNAP programs. Before DFS, Ms. Green held a variety of positions working with victims of child abuse and domestic violence. She served as a victim advocate for a family advocacy program, treatment foster care worker, and certified child protective investigator. Ms. Green holds a B.S. in Sociology and an M.A. in Criminal Justice from Florida A&M University.

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HeadshotVictoria Jolicoeur is a program manager at the Office for Victims of Crime in the U.S. Department of Justice (DOJ) Office of Justice Programs. Ms. Jolicoeur administers the International Terrorism Victim Expense Reimbursement Program, a unique federal program that provides financial reimbursement for qualifying expenses to qualified U.S. citizens and U.S. government employees who suffer direct physical or emotional injury from acts of international terrorism while outside the United States.

Prior to joining OVC in 2014, Ms. Jolicoeur was a program specialist in DOJ’s Office on Sex Offender Sentencing, Monitoring, Apprehending, Registering, and Tracking (SMART). There, she was responsible for managing pre- and post-award grant management activities and assisted policy advisors related to grantee implementation of the Sex Offender Registration and Notification Act efforts.

Before that, Ms. Jolicoeur served as a contract administrator for the U.S. House of Representatives, overseeing a multi-million dollar mail contract working with Representatives and U.S. House leadership to digitize and streamline the mail process. Ms. Jolicoeur served the SMART Office previously as a grant program specialist managing grants and cooperative agreements for several years. Before initially joining the SMART Office, Ms. Jolicoeur worked as a management consultant for Booz Allen Hamilton and Huron Consulting Group, where she provided advice and assistance to clients on improving business processes.

Ms. Jolicoeur holds a B.A. in Criminal Justice from Long Island University and an M.P.A. from the Keller Graduate School of Management.

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