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Topic: Providing Services to Victims of Impaired Driving and DUI Crashes

Date: December 20, 2023; 2:00–3:15 p.m. ET

Description: Drunk, drugged, or distracted drivers are more likely to cause traffic crashes and cause harm or death. Drugged driving is increasing due to the opioid crisis, the prevalence of prescription drugs, and the laws legalizing recreational marijuana use. Distracted driving—engaging in other activities while driving—is increasingly common. How can victim service providers best provide services to survivors, families, and friends following an impaired driving incident?

Note: This session will be recorded and posted on the Expert Q&A Past Sessions page when available.



Featured Host:

HeadshotWith an educational background in counseling/psychology, Heather Ayala has worked with Mothers Against Drunk Driving, MADD, for more than 20 years and provided direct services to victims of drunk and drugged driving crashes for more than 18 years. She has developed curriculum and resources to train and engage national audiences of victim services professionals, volunteers, and community partners on topics regarding the impacts of trauma, crisis support, case management, and victimization. She represents MADD as the National Director of Victim Services and administers the MADD National Helpline at 1-877-MADD-HELP, for victims and survivors of substance impaired driving. She received a B.S. in Counseling/Psychology from Southwestern Assemblies of God University.


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