Summary:

What barriers get in the way of delivering quality victim services? What are the key strengths of your victim service organization? Capacity building includes identifying internal and external barriers that inhibit victim service organizations, allied professionals, or individual providers from delivering effective services to all crime victims. It also centers on building on existing strengths, enhancing skills, and providing new tools to overcome those barriers. In this Back to Basics video, participants will learn the benefits of different approaches to capacity building.

Summary:

Understanding important concepts like privacy and confidentiality can be challenging as victim service providers navigate survivors’ safety, particularly as they collaborate with community partners. Moreover, it is a professional obligation to protect privacy and confidentiality. In this Back to Basics video, participants will learn why confidentiality is an essential component of trauma-informed response and some key concepts and practices around confidentiality.

Summary:

The victim service field is challenging, often making it difficult to focus on the bigger picture. To ensure survivors receive quality services and to promote the retention of valued staff, it is vital to focus on trauma-informed supervision. In this Back to Basics video, participants learn why providing and receiving trauma-informed supervision are important in daily victim services practice. The video will also provide an overview of key concepts and practices around trauma-informed supervision.