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Expert Q&A

You have questions. We have answers. 
Here's what's coming up in our Expert Q&A series.

 

Topic: Reimagining Our Community Responses to Intimate Partner Violence

Date: October 28, 2020; 2:00–3:15 p.m. e.t.

Description: As issues around race are being discussed more openly in the current environment, many victim advocates are grappling with the reality of the complex, and often harmful, impacts of collaborative system responses to intimate partner violence on Black and Brown victims of intimate partner violence. During Domestic Violence Awareness Month, this session will provide an opportunity to explore the intersections of experiences of racism in the Black community and offer a reimagining of how our communities respond to intimate partner violence.

Note: This session will be recorded and posted on the Expert Q&A Past Sessions tab when available.

 

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Featured Host:

HeadshotZoë Flowers is an author, content creator, and writer with the Huffington Post. Her poetry and essays can be found in Stand Our Ground; Poems for Trayvon Martin and Marissa Alexander, Dear Sister: Letters from Survivors of Sexual Assault, and Love WITH Accountability: Digging Up the Roots of Child Sexual Abuse. Her work can be found on The Grio, Bloom Magazine, and several online journals.

Ms. Flowers interviewed survivors about their experiences with domestic/sexual violence for From Ashes to Angel’s Dust: A Journey Through Womanhood. ASHES is a play adapted from the book, which has been performed at conferences and universities.
 
In 2012, she left the Joyful Heart Foundation (JHF) to launch Soul Requirements, Inc., a consulting company that combines artistic endeavors, domestic violence expertise, and holistic healing practices. Ms. Flowers facilitates healing sessions, retreats, and workshops. She returned to JHF as a consultant to run the trauma center after the Newtown school shootings, then she joined the organization’s retreat team. The JHF retreat model and healing techniques were evaluated by Georgetown University and reported in Traumatology, 23(2), 143–152. She currently facilitates healing sessions, retreats, and workshops across the globe as the founder of Soul Requirements, Inc.

Ms. Flowers has appeared on NPR, was the keynote speaker for the Florida Coalition Against Sexual Violence conference, the New York State Coalition Against Domestic Violence Summit twice, and the Maryland Women of Color Network’s Conference. In 2019, she presented a workshop on using performance as a response to violence against women in Fez, Morocco, and conducted listening sessions in England and Canada. She was also the keynote speaker at SUNY Adirondack’s We. Say. No. Conference and Delaware’s Victim Service Conference. In 2020, she taught classes at the University of Florida, Loyola University, and the University of Denver, and will provide a virtual keynote at The Victim Justice Symposium.
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Topic: Supporting Indigenous Victims of Violence

Date: November TBD

Description: According to the Centers for Disease Control and Prevention (CDC), homicide is the third leading cause of death among American Indian and Alaska Native (AI/AN) women between 0 and 24 years of age, and the fifth leading cause of death for AI/AN women between 25 and 34 years of age. Additionally, indigenous women are more likely than other women to experience sexual and physical violence. This session will address resources available to indigenous victims of violence.

Note: This session will be recorded and posted on the Expert Q&A Past Sessions tab when available.

 

Registration for this session will be open soon!

 

 

 

  

 

Expert Q&A Recordings

Each month the Nation's experts answer your questions about best practices in victim services. If you missed a past session, find the recording below.

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Topic Date Length Training Materials
Show Summary September 16, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 591 KB)
What does a community do when one day they experience a mass shooting and the next day the same community is hit with a devastating tornado? Preparing a comprehensive response to incidents of mass violence or terrorism includes planning for the possibility that an incident could occur when another community crisis is taking place, such as a natural disaster or health response. While all communities have natural disaster response plans and some are prepared for incidents of mass violence and terrorism, we seldom consider that a co-response (responding to two incidents at the same time) may be necessary. This session discusses some of the points of consideration when creating a co-response plan, including suggestions and challenges.
Show Summary August 19, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 999 KB)
This session provides information on understanding sexual assault reporting options in the military, in addition to immediate and long-term support services available to survivors. This session ensures that sexual assault victim advocates have a better understanding of potential gaps in services, as well as assistance, support, and interventions available to victims.
Show Summary July 15, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 4.7 MB)
Non-fatal strangulation is an insidious form of violence that often goes unreported. This session is an opportunity for advocates, law enforcement, and other allied professionals to increase their awareness and understanding about the serious health, neurological, and emotional effects of non-fatal strangulation within the context of domestic violence and sexual assault. Victims of non-fatal strangulation are at higher risk of death, so it is essential for those working with victims to recognize possible indicators of strangulation injuries and understand the critical importance of referring for medical assistance, even when no visible injuries are present.
Show Summary June 17, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 228 KB)
Associate Deputy Attorney General Toni Bacon, Office for Victims of Crime (OVC) Deputy Director Kathrina Peterson, and staff at the National Elder Fraud Hotline discuss the services available from this new U.S. Department of Justice hotline. Launched in March 2020 and managed by OVC, the hotline is available to assist older adults who may be victims of financial fraud in reporting fraud to the appropriate agencies. As a result of the session, participants will be able to identify services available to victims through the hotline and identify resources and approaches for referring potential victims of financial fraud for additional support.
Show Summary May 20, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 184 KB)
In this session, participants will learn about strategies to recognize and respond to work-related trauma exposure and how this exposure may impact successful working relationships with victims of crime in their communities. The session also highlights resources available to first responders to address secondary traumatic stress and vicarious trauma.
Show Summary April 15, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 430 KB)
Is your organization positioned to continue providing high-quality services to victims of crime while navigating the ebb and flow of resources, changes in organizational assets, and shifting community partnerships? These are just a few factors essential to sustainability, which is defined as the capacity of a program or organization to accomplish long-lasting success and stability. Find out more about starting or expanding your organization’s sustainability planning efforts.
Show Summary March 18, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 166 KB)
Polyvictimization refers to having experienced multiple victimizations, such as sexual abuse, physical abuse, bullying, and exposure to family violence, and occurs when individuals experience different kinds of victimization, rather than multiple episodes of the same kind of victimization. Understanding the prevalence, occurrence, and identification of polyvictimization across all generations is essential for victim advocates and other victim-serving professionals to help ensure that the right types of assistance, support, and intervention are made available.
Show Summary February 19, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 181 KB)
Family Justice Centers provide a “one-stop shop” for victims of family violence (intimate partner violence, sexual assault, and elder abuse). These co-located, multidisciplinary service centers reduce the number of places a victim must go to receive services following the crime. Services include, but are not limited to, assistance with protective orders, legal services, medical, counseling, safety planning, and more. This session allows the audience to inquire about innovative practices within the Family Justice Center model.
Show Summary January 15, 2020 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 165 KB)
Presenters discuss trauma-informed approaches to increasing community awareness of labor trafficking, as well as explore how to help community partners provide potential victims with appropriate resources for support. As a result of the session, participants will: identify approaches that victim service providers can take to expand their knowledge and/or community knowledge of labor trafficking, discuss innovative approaches for outreach and awareness on labor trafficking, and identify resources and approaches for referring potential victims of labor trafficking safely for additional support.

 

Expert Q&A Archives

2019 Recordings

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2019 Recordings

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View Expert Q&A sessions from 2019.

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Topic Date Length Training Materials
Show Summary November 20, 2019 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 163 KB)
This session identifies the historical and traditional ways that domestic and sexual violence were addressed in American Indian and Alaska Native (AI/AN) communities prior to colonization and how historical experiences persist to have residual trauma in the community. Recommendations are provided to improve advocacy for native communities that have been affected by domestic and sexual violence.
Show Summary October 16, 2019 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 382 KB)
The Domestic Violence High Risk Team (DVHRT) Model was born from one community’s tragedy and has gone on to national recognition and replication as a leading strategy for intimate partner homicide prevention. This presentation provides a comprehensive understanding of the DVHRT Model, with an overview of the research at its foundation, and includes a discussion on the function and structure of key partners in this multidisciplinary approach. Participants will learn how team members work together to identify high-risk cases and mobilize risk management strategies.
Show Summary September 18, 2019 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 395 KB)
The negative psychological effects of surviving a mass violence incident are second only to injury and death, and these types of incidents usually have a slower recovery trajectory. Everyone who is exposed is in some way touched by what happened and may not understand their reactions. The good news is that most distress reactions are quite common and dissipate over time with good social supports and coping skills. This webinar provides psychoeducational information to assist victims and survivors in understanding their reactions and how to best cope with them. It also helps providers to understand how powerful this information is in decreasing anxiety and fear of the development of mental illness.
Show Summary August 21, 2019 1.25 hours Listen/View Webinar
View PowerPoint (PDF, 333 KB)
During this session, practical information is be provided to direct service providers and other programs open to the public about service and support animals. Learn the differences between service animals, crisis response canines, emotional support animals, therapy animals, and pets. Find out the laws in the United States that apply to these animals, including the Fair Housing Act, and learn about New Mexico's "Model Guidelines for Service Animals and Emotional Support Animals in Domestic Violence Programs and Shelters," which provides policy suggestions and other tips for working with clients who have emotional support animals and how to respectfully respond when someone tries to bring in a dog or animal that isn’t appropriate for public access.
Show Summary July 17, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 520 KB)
The field of victim services has marched from a movement to a profession. Learn more about current trends and growth in the field and how to use innovation to better serve victims.
Show Summary June 12, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 261 KB)
In October 2017, the Elder Abuse Prevention and Prosecution Act was signed into law. The law requires the U.S. Department of Justice to take a number of steps to both enhance its own efforts and to support the efforts of state and local prosecutors, law enforcement, and other elder justice professionals in preventing and combatting elder abuse and financial exploitation. This session explores the different forms of elder abuse, the role that dementia and other cognitive issues play, promising preventive measures, and some of the challenges of prosecuting such cases.
Show Summary May 29, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 138 KB)
Victims react to the psychological trauma of a crime in various ways. In order to ensure they receive the care they need, you must become familiar with the impact of trauma and the concept of trauma-informed care. This session will provide insight into the surprising similarities of victims and police officers that will help connect the complex thought patterns of a victim in trying to survive the moment and in the long term.
Show Summary April 17, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 688 KB)
Survivors of sexual assault are at heightened risk for a variety of mental health problems, including PTSD, depression, and anxiety. They are also more likely to consider or attempt suicide. This session will provide information from an extensive meta-analysis of research focused on the range of mental health problems that are associated with sexual assault and discuss risk factors for developing mental health problems after victimization. The discussion will address the role of service providers, friends, family, and other loved ones in supporting survivors.
Show Summary March 20, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 277 KB)
The National Identity Theft Victims Assistance Network seeks to expand and improve the outreach and capacity of victim service programs to better address the rights and needs of victims of identity theft and cybercrime nationwide through a national network that enhances the capacity to provide assistance to victims and encourages expansion of existing victim service programs and coalitions. This session provides guidance on improving and expanding service to identity theft victims.
Show Summary February 20, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 375 KB)
Teenagers are impressionable and influenced by the world around them, which in turn can impact the way they view relationships and what they believe is or is not abusive behavior. This session will identify warning signs of teen relationship abuse and explore the effect relationship abuse has on teens.
Show Summary January 29, 2019 1 hour Listen/View Webinar
View PowerPoint (PDF, 395 KB)
Finding adequate and appropriate emergency, transitional, and long-term housing for victims of human trafficking is often the biggest service-related challenge that service providers face. In order to meet the diverse needs of trafficking victims, service providers should explore a variety of options, considering specific safety and level of care needs of each victim. This session will discuss the intersection between housing, substance use, and addiction, and will explore the impact of the opioid crisis on the already limited appropriate and available housing supply for victims of trafficking.

2018 Recordings

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2018 Recordings

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Topic Date Length Training Materials
Show Summary November 14, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 1.26 MB)
In this session targeted toward Sexual Assault Nurse Examiners, participants will learn about some of the advantages to telenursing, as well as some of the potential obstacles, such as cross-state licensure, credentialing for nurses responding to a hospital where they are not employees, provision of medications, and maintenance of medical records. Collaboration with hospital medical and nursing staff is key to an effective telenursing response.
Show Summary October 24, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 699 KB)
Batterer Intervention Programs (BIP) provide an opportunity for program participants to be accountable for their abusive behavior. One key aspect of BIPs is the outreach they provide to partners of abusers for the purposes of making referrals to victim advocacy programs and safety planning. Various outcome studies show that BIPs often provide empowerment for victims by validating their experience and reinforcing that they are not responsible for the abusive behavior. This session will describe model practices for BIP outreach to victims as well as collaboration with victim advocacy programs.
Show Summary September 26, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 457 KB)
Multidisciplinary Sexual Assault Response Teams (SART) are highly regarded as achieving success in communities, improving responses for victims, and increasing prosecution rates. The newly updated SART Toolkit is an online manual that supports SARTs in all aspects of their work, from building a team to responding to victims. The SART Toolkit connects teams with information on topics, resources, and access to experts. In this session, we will walk through what this resource is and how to use it.
Show Summary August 22, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 380 KB)
View Handout (PDF, 199 KB)
View Handout (PDF, 309 KB)
Vicarious trauma (VT) is related to secondary traumatic stress. The victim experiences primary traumatic stress, yet as a victim service provider who uses controlled empathy, you can become secondarily traumatized. By attempting to remain objective, your inner sense of who you are, and your beliefs about feeling safe and trusting others, can change. From not being able to sleep to feeling overwhelmed and not keeping boundaries, VT symptoms can hurt you. It's important to know what contributes to VT, such as professional isolation after hearing trauma-related narratives and being empathetic.
Show Summary July 18, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 370 KB)
Victim service providers and academic institutions can create mutually beneficial relationships in which subject matter expertise, learning experiences, data, and best practices are developed, exchanged, and improved upon. This session explores how to initiate relationships between these types of organizations, strengthen existing collaborations, and ensure that the working relationship is fair and productive to all parties.
Show Summary June 20, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 770 KB)
Read Q&A (PDF, 209 KB)
Social media and technology can be powerful tools to connect with and assist crime victims, but they can also be tools used against victims and survivors. Learn ways to manage social media and technology successfully when working with victims and strategies victims can use to help increase their online safety and privacy.
Show Summary May 23, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 388 KB)
Assisting survivors of domestic violence can often involve multiple legal jurisdictions. In many cases, these survivors may also have protection orders that need to be enforced. The Full Faith and Credit (FFC) provision (18 U.S. Code § 2265) of VAWA requires that protection orders issued in one jurisdiction must be recognized and enforced in other jurisdictions, but enforcement across state, tribal, or territorial jurisdictions can sound daunting to survivors as well as service providers. The effective enforcement of protection orders across jurisdictional lines is essential to the safety of victims. This session will discuss the legal concept of FFC; what interjurisdictional enforcement may look like for survivors and abusers; and help advocates navigate some of the challenges associated with interjurisdictional enforcement of protection orders under FFC.
Show Summary April 18, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 344 KB)
Stalking is generally defined as a course of conduct (rather than a one-time act) directed at a specific person that would cause a reasonable person fear. This course of conduct may be a combination of overtly criminal acts and otherwise nonthreatening behaviors, all of which frequently intersect with domestic violence and/or sexual assault. In this session, providers will learn how understanding these links improves their response to victims and the provision of appropriate victim services.
Show Summary March 21, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 497 KB)
For many boys and men, the harm of the initial betrayal of domestic violence and sexual abuse is compounded by the lack of a compassionate response from their friends, family, and community. This session will focus on holistic and trauma-informed solutions that take into account the unique challenges and sensitivities in responding to the behavioral health needs of male survivors of domestic violence and sexual abuse.
Show Summary February 21, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 1.07 MB)
In this session targeted to sexual assault clinicians, providers will learn about the prevalence of strangulation associated with intimate partner violence, the physiology of strangulation, and patient care considerations.
Show Summary January 24, 2018 1 hour Listen/View Webinar
View PowerPoint (PDF, 444 KB)
Read Q&A (PDF, 211 KB)
Merely understanding the concept of trauma-informed programming is not enough; this understanding must be integrated effectively into all levels of programming. In this session, providers will hear from survivors and learn about effective tools and processes to help them apply trauma-informed theories to day-to-day practice.

2017 Recordings

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2017 Recordings

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Topic Date Length Training Materials
Show Summary November 15, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 1.37 MB)
The Office for Victims of Crime (OVC), in partnership with the Office on Violence Against Women (OVW) and Indian Health Service (IHS), held a National Roundtable Discussion on Sexual Assault in Indian Country with a multidisciplinary group of professionals with expertise in developing, implementing, or enhancing a sexual assault response in tribal communities. Through the report generated from that discussion, OVC, OVW, and IHS seek to share lessons learned and practical guidance from the roundtable participants, including tribal governments and responders to sexual violence.
Show Summary October 26, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 455 KB)
Image exploitation is a distinct form of sexual abuse involving the nonconsensual creation, possession, or distribution of an image or images depicting the victim as nude, semi-nude, engaged in consensual sexual activity, or being sexually assaulted. All forms of image exploitation expose the victim to immeasurable trauma of essentially infinite duration by permanently invading the victim’s autonomy and security. In this session, we will describe various forms of image exploitation, including the dynamics of the behavior and the potential for harm, and discuss the ways that law enforcement and prosecutors can use existing laws to hold offenders accountable.
Show Summary September 27, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 510 KB)
People who have experienced trauma, violence, and oppression are more than just these experiences. Like all of us, they are people who often face multiple challenges, they juggle multiple identities, and they have interests and relationships that sustain them. The term "victim-centered" means putting the person seeking services truly at the center of the work, which starts with engagement and recognizing that they are whole people, not just victims or survivors. These approaches require attention, openness, connection, and a capacity to engage and partner authentically with the person seeking assistance to support their well-being, which includes, but goes beyond their safety. These approaches also require examining how systems—programs and services—may inadvertently create barriers to engagement and erode well-being. In this session, we will explore empathy, transdisciplinary collaboration, the art of presence in a collaborative response to family violence, and how to shift from a focus on problems to supporting well-being for those experiencing family violence.
Show Summary August 23, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 2.13 MB)
It takes courage to help child and adult victims of sexual abuse, assist survivors of acts of terrorism and mass violence, fight fires that may have taken people's lives, or respond to shootings and other crime scenes. It also takes commitment to do this work in spite of the personal, physical, emotional, and mental impact it can have. This session will focus on how OVC’s Vicarious Trauma Toolkit (VTT) can help you to—
  • Conduct an assessment of your agency's current capacity as a vicarious trauma-informed organization.
  • Bring leadership and staff together to review your existing capacity, identify gaps, and prioritize needs.
  • Locate resources and tools in the VTT and Compendium of Resources to help meet your identified needs.
  • Develop a comprehensive plan to become a vicarious trauma-informed organization that addresses exposure to single incidents of crime or violence and acts of mass violence and terrorism.
Show Summary July 26, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 1.05 MB)
Incidents of mass violence and terrorism present unique challenges to the communities in which they occur. These incidents require a coordinated, cross-sector approach among federal, state, local, and tribal governments; private entities; and nonprofit organizations to drive an effective response. This session will address how to create and maintain partnerships, address resource gaps, develop victim assistance protocols, and use the protocols after an incident of mass violence or terrorism.
Show Summary June 21, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 569 KB)
This session will address lesbian, gay, bisexual, transgender, and queer or questioning (LGBTQ) youth; young men who have sex with men; and young women who have sex with women who are victims of human trafficking, experiencing homelessness, or engaged in survival sex. The session will discuss the delivery of trauma-informed, gender-sensitive, and inclusive services, and how service providers can advocate to improve their experiences with law enforcement, the criminal justice system, and the child welfare system.
Show Summary May 24, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 610 KB)
Alcohol-impaired driving is a crime. Its perpetrators are criminals. And, most importantly, victims of drunk drivers and other impaired driving crashes are crime victims and deserve to be treated no differently than any other crime victim. This session will focus on how to help law enforcement support and integrate victim assistance services within their agencies and, thereby, provide both crisis and longer term assistance to victims of DUI/impaired driving crashes and all crime victims.
Show Summary April 19, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 610 KB)
Providing comprehensive health care to survivors of sexual assault is critical to minimizing the long-term consequences of this traumatic experience. That is where a Sexual Assault Nurse Examiner (SANE) can help. This session will focus on how to start or improve a SANE program in your community with OVC’s SANE Program Development and Operation Guide.
Show Summary March 22, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 581 KB)
Organizations that serve these youth should be well grounded in trauma-informed care. This session will address how to mitigate the risk for both (re)victimization and criminal offending, the victim/offender overlap, responding to youth victims of crime, and the complex ethics and mandatory reporting requirements involved in this work.
Show Summary February 15, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 681 KB)
Now that the VOCA Final Rule has been released, many more nonprofit agencies can apply for funding to assist unserved and underserved victims. The VOCA Final Rule released some previous restrictions in the VOCA Victim Assistance Guidelines, but this does not necessarily mean every state’s statutes, rules, and/or policies have changed. This session will provide some best practices on how to navigate this complicated state system to maximize your agency’s ability to build capacity in your organization and increase services to our most vulnerable victim populations.
Show Summary January 27, 2017 1 hour Listen/View Webinar
View PowerPoint (PDF, 345 KB)
Substance use can be a coping mechanism for a trauma response to being trafficked; however, it can also be the mechanism that ensures control by traffickers on human trafficking (HT) victims/survivors. This session will address procedures, for example: How does addiction play a role for survivors of HT experiencing trauma? What should service providers know about substance abuse when responding to survivors of HT or investigating HT? How to balance the substance abuse with the victimization and the trauma that occur?

 

Expert Q&A is a national forum designed to help victim service providers communicate with national experts and colleagues about best practices for assisting victims of crime. Each month, a new topic will be presented online, and one or more subject matter experts will be available to answer your questions on this issue.

It's easy to participate:

  1. Register and submit your questions in advance.
  2. Log into the session at the time of the event.
  3.  Engage with the experts as they answer your questions.

 

 

 

 

 

 

All sessions are recorded, so you can watch them anytime at your convenience.

 

What is Expert Q&A?

Expert Q&A is a national forum designed to help victim service providers communicate with national experts and colleagues about best practices for assisting victims of crime. Each month, a new topic will be presented online, and one or more subject matter experts will be available to answer your questions on this issue.

How do I register and submit my questions for an Expert Q&A session?

You can register for the next Expert Q&A session by visiting the Current Session page and selecting the "Register" button. If future sessions have been announced, you can also register for those by visiting the Upcoming Session page.

When you register for a session, you will be prompted to submit one to three questions in advance.

What are the technical requirements to participate in an Expert Q&A session?

In order to participate in the session, you should make sure that you have:

  • A strong Internet connection, preferably a hardwired connection.
  • The latest version of Adobe Flash Player installed.
  • Computer speakers or a headset to hear the audio.

You can test your Internet connection and Flash Player on the Adobe Connect Diagnostic Test page. You should see four green checkmarks to indicate that you are ready to connect to the Adobe Connect meeting.

How do I join the session?

If you registered for the session, you should have received an email confirmation with a meeting URL. Simply click on this link at the time of the event to enter the room as a registered participant.

If you did not register for the session, you can still request to enter as a guest by going to this website. Select the option for "Enter as a Guest," type your name in the "Name" field, and click the "Enter Room" button. Please note that you may not be able to join as a guest if registration is already filled to capacity. Register in advance to secure your spot in the session.

I am having issues logging into the session. What should I do?

Check the following simple items to help resolve access issues.

  • Make sure you are connected to the Internet.
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  • If you registered for the event, enter the room with your registered email address.
  • If you were unable to register, try entering the room as a guest.

You can test your Internet connection and Flash Player on the Adobe Connect Diagnostic Test page. You should see four green checkmarks to indicate that you are ready to connect to the Adobe Connect meeting.

If you continue to experience issues, please email ExpertQA@ovcttac.org for assistance.

I missed the session. Where can I find the recording?

Recordings of past sessions are posted on our Past Sessions page, where you can view them at any time.

My question was not addressed during the session. How can I contact the host?

If your question was not addressed during the session, please email ExpertQA@ovcttac.org.

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I have an idea for a future Expert Q&A topic. How can I submit a suggestion?

If you have a suggestion for a future Expert Q&A topic, please email ExpertQA@ovcttac.org.