The first webinar in the Victim Assistance Response to Mass Violence Webinar Series highlights the importance of victim service providers responding to incidents of mass violence and terrorism within the first 48 hours.

This session focuses on:

• The steps to implementing a response,
• Communication strategies during a response,
• Considerations for setting up a family assistance center,
• Challenges with victim identification and death notification, and
• The key elements of volunteer and donation management.

Studies show that approximately 30 percent of employees experience workplace bullying at some point in their careers, leading to increased stress, anxiety, depression, and decreased job satisfaction. leading to a toxic work environment that affects team morale, cohesion, and trust. The essential importance of addressing bullying and toxic stress in victim services is to ensure the well-being of both staff and clients. Are you interested in understanding how to address the impact of bullying to empower your team and maintain well-being in high stress environments? Do you have questions about how to promote constructive dialogue when navigating challenging conversations?

The second webinar in the Victim Assistance Response to Mass Violence Webinar Series highlights the importance of victim service providers responding to incidents of mass violence and terrorism 48 hours and beyond.

This session builds on the concepts discussed in "Victim Assistance Response to Mass Violence: The First 48 Hours," and provides an overview of:

• The transition from short- to long-term assistance,
• Strategies for implementing productive outreach,
• Considerations for setting up a family assistance center,
• Understanding immediate, transitional, and long-term needs of survivors, and
• Approaches to honoring victims and survivors.