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Frequently Asked Questions

How do I register?

Click here and fill out the required information to create an account in the learning management system. Watch our orientation video for step-by-step instructions and helpful tips.

How do I take a course?

Once you have created an account and enrolled in courses, log in to the learning management system to select and launch the Online Elder Abuse Training for Legal Service Providers.

What are the goals for the Online Elder Abuse Training for Legal Service Providers?

The overall goal for this interactive Web-based training program is to offer legal aid and civil attorneys a variety of information, tools, and resources to identify and respond to elder abuse.

The modules will help you:

  • Recognize signs of elder abuse, including domestic violence and sexual assault in later life
  • Identify older adults who are at risk of abuse
  • Respond to difficult ethical issues that arise with elder abuse clients
  • Identify various legal remedies available to victims of elder abuse
  • Connect victims with appropriate community resources
  • Incorporate sample policies

What is included in Online Elder Abuse Training for Legal Service Providers?

The training has four modules: Domestic Violence and Sexual Assault, Financial Fraud and Exploitation, Practical and Ethical Strategies, and What Lawyers Need to Know.

  • Domestic Violence and Sexual Assault. This module will address the definitions of domestic violence and sexual assault in later life; "red flags" of sexual assault and domestic violence, including risk factors, power and control dynamics, and indicators; establishing trust when communicating with possible victims of abuse and their families; effective ways to respond to cases of domestic violence and sexual assault, such as restraining orders and safety planning; and key considerations when recommending options to your clients.
  • Financial Fraud and Exploitation. This module explores the circumstances and risk factors that contribute to financial exploitation of older adults, as well as strategies for addressing and preventing such cases. This module can help you identify and respond to financial exploitation being experienced by older clients; help older clients avoid financial exploitation by identifying their risk factors and providing information about how they can protect themselves; determine the extent of financial exploitation that has occurred or is occurring; take legal action to try to recover your client's funds or other assets; and address collateral effects of financial exploitation on your client.
  • Practical and Ethical Strategies. This module will address the ways in which ethical issues can arise in cases of elder abuse; how the American Bar Association's Model Rules of Professional Conduct can guide your actions in ethically challenging cases; effective ways to respond to ethically challenging cases of elder abuse; and practical methods of improving your practice to more effectively accommodate older clients.
  • What Lawyers Need to Know. This module will address defining elder abuse as physical, sexual and psychological abuse, neglect, financial exploitation and abandonment; how elder abuse cases are expected to impact legal services' caseloads in the next decade; ways in which victims of elder abuse are prevented from accessing resources that could help them; how to identify indicators of abuse; and ways in which legal services attorneys can respond to cases of elder abuse.

Who should take Online Elder Abuse Training for Legal Service Providers?

Online Elder Abuse Training for Legal Service Providers is intended for legal service providers and offers a variety of information, tools and resources, from interactive client scenarios to printable resources for your office.

How long does it take to complete Online Elder Abuse Training for Legal Service Providers?

This training is designed to be completed in 4 hours and does not have to be completed in one sitting.

Who developed Online Elder Abuse Training for Legal Service Providers?

The Department of Justice's Office for Victims of Crime, in collaboration with the Access to Justice Initiative and the Elder Justice Initiative, created this free online elder abuse training for legal service providers.

What type of computer capability do I need to take Online Elder Abuse Training for Legal Service Providers?

You will need a computer that has Internet access, as Online Elder Abuse Training for Legal Service Providers is an Internet-based, online training. It can be used with a MAC or PC. We recommend using the latest version of Google Chrome. Specific hardware/software requirements include:

  • Operating System: Microsoft Windows XP SP22
  • Processor: 550 MHz or faster (1.2 GHz or faster recommended)
  • Memory: 256 MB RAM or greater
  • Sound Card: 16-bit sound card with speakers or headphones
  • Monitor: 1024 x 768 minimum resolution (or higher recommended) with 16-bit color depth
  • Network Connection: High-speed Internet access
  • JavaScript, Active X, and cookies must be enabled; "popup blocker" software must be disabled or programmed to accept popups
  • Latest version of Java installed
  • Latest version of Adobe Acrobat Reader installed

If you are experiencing difficulties accessing the course, please refer to the workstation requirements.

Note: It is recommended that OVC TTAC's online training courses be taken on a desktop computer and not on Adobe Captivate Prime's mobile website or their mobile application. We are unable to troubleshoot any issues that may arise from using the mobile version of these trainings.

Whom should I contact if I have questions about the material or if I'm having technical difficulty?

Contact OVC TTAC at TTAC@ovcttac.org or 1–866–OVC–TTAC (1–866–682–8822).