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Facilitation Skills Online Training

One of the most important set of skills for a trainer or other presenter is facilitation skills. These skills allow you to guide and shape lively and topical discussions during a training or event.

The seven brief, narrated Facilitation Skills modules will assist you in developing these critical facilitation skills.

Module 1: What is Facilitation?

Summary: You will learn the differences between presenting and facilitating, a facilitator's responsibilities, and the different types of facilitation.

Module 2: Leading a Training

Summary: You will learn about these specific skills for leading a training:

  • Opening and closing, and respecting time limits.
  • Guiding participants to achievable objectives.
  • Modeling professionalism and good facilitation techniques.
  • Maintaining the integrity of the curriculum.
  • Demonstrating competency.
  • Setting ground rules.

Module 3: Listening, Questioning, and Validating

Summary: You will learn how to skillfully listen to participants' questions and comments, constructively pose questions to further learning, and validate discussions and conclusions to effectively facilitate an event.

Module 4: Engaging Participants

Summary: You will learn techniques to actively engage participants in discussions and activities.

Module 5: Building Consensus and Resolving Conflicts

Summary: You will learn techniques to creatively build consensus and resolve conflicts when they arise during an event you are facilitating.

Module 6: Facilitating Activities

Summary: You will learn specific actions to take to set up a learning activity, highlight learning points, and encourage participants to apply learning from the activity.

Module 7: Debriefing and Summarizing

Summary: You will learn how to debrief information at the end of a discussion or activity to allow participants to realize what they have learned and how they can apply their learning.