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Retrieve a variety of resources to assist communities and government agencies in planning for and responding to victims of mass violence and terrorism. Resources include access to webinars, e-toolkits, and training and technical assistance for community planning, response, and recovery.

Partnerships & Planning Resources
Partnerships & Planning Resources
Partnerships and Planning is a critical first phase of preparing for an incident of mass violence or terrorism. Pre-planning requires strategic, deliberate consideration about how to establish and maintain relationships and apply a community's resources when responding to the needs of victims impacted by mass violence or terrorism. Phase 1 provides resources to plan and prepare a community to respond to victims' needs, recognizing that every community is unique with varying resources and organizational structures. As you are developing your mass violence victim assistance plan, review these after action reports for lessons learned from these incidents.

Aurora Century 16 Theater Shooting, Aurora, Colorado – After Action Report [PDF 4.8MB]

Las Vegas Route 91 Harvest Music Festival Shooting, Las Vegas, Nevada – After Action Report [PDF 6.6MB]

Platte Canyon High School Shooting, Bailey, Colorado – After Action Report [PDF 3.5MB]

Hawaii Crime Victim Compensation Commission - Mass Violence Victim Response Plan
This plan was developed in consultation with over 60 stakeholders comprised of government, non-profit, community, corporate and faith-based organizations. This included the Governor's Office and the Hawaii Emergency Management Agency. Please note that the language in the plan reflects some language preferences expressed by the group such as use of the phrase recovery center instead of resiliency center. Additionally, emergency management staff opted not to specifically direct what the incident commander should do, thus the language used is more flexible. [PDF 158KB]

Alaska Victim Assistance Partnerships
This flier was developed by the Alaska Victim Assistance Partnership to promote their efforts to develop a Mass Violence Victim Assistance Plan. [PDF 331KB]

Colorado Mass Violence Toolkit for Crime Victim Advocates

Response and Recovery Framework for Incidents of Mass Violence and Terrorism [PDF 173KB]

Response Resources
Response Resources
Phase 2 offers resources for the acute crisis response to an incident of mass violence or terrorism. This section includes information regarding how victim services can support and enhance the existing emergency response. Faith-Based Responders in the Wake of Mass Violence and Terrorism Quick Tips [PDF 929KB]

Implementing a Community Resiliency Center After a Mass Violence Incident Quick Tips [PDF 1MB]

Serving Communities of Diverse Cultures and Languages After Mass Violence Quick Tips [PDF 908KB]

Sample PIO Lessons Learned, Aurora, Colorado [PDF 619KB]

Sample Victim Liaison Job Description [PDF 66KB]

Communication Opportunities – Keeping Victims/Survivors Updated, Toolkit for Response for Advocates in Colorado [PDF 205KB]

Recovery Resources
Recovery Resources
There are many aspects to the recovery phase of an incident of mass violence or terrorism, including community trauma recovery, financial support, annual observances, permanent site memorials, and resiliency centers. Phase 3 provides tools to assist communities in their efforts to recover following an incident by providing resources to enhance their capacity to deliver services, to identify needs, and to build a long-term response for victims. Archiving grief: Museums learn to preserve memorials left at mass shootings

The Resiliency Center by SafeHope, Newton and Hesston, Kansas

The STEM Center for Strength by AllHealth Network, Highlands Ranch, Colorado

Planning How to Cope with Commemorations, Special Events, and Timeframes that Activate Trauma Memories Quick Tips [PDF 249KB]