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Webinars

This web training series highlights the importance of communities, states, and regions planning a response to incidents of mass violence and terrorism using the OVC resource Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit (OVC's Mass Violence Toolkit). Planning is a critical component that will allow the community to respond appropriately and effectively to a mass violence incident. We highly recommend viewing the webinars in the order listed below as each will build on and reinforce different areas of the Mass Violence Toolkit.

Available Resources

Helping Victims of Mass Violence & Terrorism: The First 24 to 48 Hours – Part 1

Date: September 13, 2018Length: 1.5 hours

Summary:

The first session introduces tips for building and maintaining partnerships before a mass violence incident occurs, effective collaboration strategies to implement when planning for and responding to mass violence incidents, steps to execute a response plan, challenges with issuing death notifications, and factors to consider when setting up a Family Assistance Center.

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Available Resources

Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit – Overview

Date: June 28, 2016Length: 1.5 hours

Summary:

This session provides an overview of how civic, government, and business sectors can use OVC's Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit to develop a comprehensive victim assistance plan to respond to incidents of mass violence and terrorism. Lessons learned from past incidents indicate that with advanced planning (including establishing victim assistance protocols), and developing and maintaining multidisciplinary partnerships, communities are better prepared to engage a holistic approach to victim assistance to ensure that each victim's needs are met.

Materials:

Response Resources

Helping Victims of Mass Violence and Terrorism: Volunteer Management

Date: August 10, 2020Length: 1.5 hours

Summary:

This session provides an indepth look at the Volunteer Management victim assistance protocol. Volunteers play a key role in our communities in the aftermath of crises, disasters, emergencies, and incidents of mass violence. Many government, nongovernmental, nonprofit, faith-based, and philanthropic agencies and organizations rely on volunteers to supplement their existing staff to increase their capacity to respond. Engaging volunteers in the response to a mass violence incident will enhance your ability to serve the needs of victims, survivors, and the community.

Volunteer Management is included in the Notification protocol, one of 13 victim assistance protocols in OVC's Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit

Materials:

Response Resources

Helping Victims of Mass Violence and Terrorism: Death Notifications

Date: January 21, 2020Length: 1.5 hours

Summary:

This session provides an indepth look at the Notification victim assistance protocol. While the delivery of death notifications in a single homicide or in mass violence incidents are similar, there are also some unique aspects of mass fatalities that should be considered. This session looks at the factors related to delivering mass violence death notifications, the dynamics of death notification teams, training needs and how to integrate a trauma-informed approach.

Death Notification is included in the Notification protocol, one of 13 victim assistance protocols in OVC's Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit.

Materials:

Response Resources

Helping Victims of Mass Violence & Terrorism: 48 Hours and Beyond – Part 2

Date: October 19, 2018Length: 1.5 hours

Summary:

The second session builds on the details that were discussed in "Helping Victims of Mass Violence & Terrorism: The First 24 to 48 Hours – Part 1." This session provides an overview of the transition from short-term to long-term assistance; how to execute productive outreach plans; understanding immediate/acute, intermediate/transitional, and long-term needs of survivors; how to honor victims and survivors; and how to get involved in exercise planning.

Materials:

Response Resources

Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit – Donation Management

Date: September 14, 2016Length: 1.5 hours

Summary:

This session provides an overview of the complex process of managing donations. The process includes organizing, storing, and disbursing the funds, goods, and services received in response to incidents of mass violence or terrorism. Lessons learned from previous incidents consistently underscore that response and recovery efforts are more effective when there is a planned and comprehensive donation management strategy in place that focuses on both the immediate and longer term needs of victims, survivors, and the affected community.

Donation Management is one of 13 victim assistance protocols in OVC's Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit.

Materials:

Recovery Resources

Helping Victims of Mass Violence and Terrorism: How To Design and Implement a Community Resiliency Center

Date: June 28, 2021Length: 1.5 hours

Summary:

This session provides an indepth look at establishing a Community Resiliency Center. A Community Resiliency Center offers service navigation, case management and behavioral health support to victims and survivors of a mass violence incident.

Materials:

Recovery Resources

Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit – Communications

Date: October 30, 2017Length: 1.5 hours

Summary:

This session provides an overview of the importance of communication in responding to incidents of mass violence and terrorism. Communication itself is an intervention tool, so it is important to consider how you are sharing information. When information is shared effectively it decreases anxiety and can provide those who are affected with a sense of being supported. When victims and the public know where to get more information, they are likely to be less anxious. Timely, accurate, and thoughtful information decreases opportunities for speculation and rumor and can help victims understand what has and is occurring, allowing them to begin to process the event and start the recovery process. Lessons learned from previous incidents consistently underscore that all response and recovery efforts are more effective when there is a planned and comprehensive communications management strategy that focuses on communication among all responders, with victims and survivors, and with the community during the response and recovery phases.

Communications is one of 13 victim assistance protocols in OVC's Helping Victims of Mass Violence & Terrorism: Planning, Response, Recovery, and Resources Toolkit.

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