Volunteers bring a passion to victim service organizations, and their mindful management can be a key strategy in extending an organization’s mission and scope of services. This training will focus on the importance of volunteers; how to recruit, screen, onboard, and retain them; and how to determine the costs associated with managing volunteers. Learn More

As victim service providers, we know how important resiliency is in the victims we serve. We are less aware of how to develop resiliency within ourselves and in the organizations where we work. This training will provide a resiliency model and explain how it can be applied to organizations. Potential barriers will be identified, along with strategies to overcome them. Learn More

To serve crime victims more effectively, victim service organizations must use fundamental financial management practices to stay solvent and operate properly. In the Financial Management training, you will learn key bookkeeping and accounting principles, how to prepare financial documents, and how to prevent fraud. Learn More

Do you ever wonder if there is an easier, more effective way to identify and reach the victims/survivors your agency serves? In this training you will learn how to develop a marketing plan, conduct an analysis of your audience, and identify techniques to launch your outreach and marketing campaigns. Learn More

We know that program evaluation is valuable, yet we are intimidated at the thought of actually conducting an evaluation. It is important to be able to measure effectiveness and other indicators of performance in your program to help with fundraising and to demonstrate the need for services. This Program Evaluation training will give you the practical skills to conduct an evaluation and take some of the fear out of the process! Learn More

Strategic planning is a process to help you determine where your organization is and where it wants to be in the future. Strategic planning can help you answer how your nonprofit organization advances its mission and how you engage staff and the board to identify measurable goals and priorities. In this training we will review the strategic planning process so you will be prepared to create and implement your organization's strategic plan. Learn More

Sustainability is the capacity of a program or organization to accomplish long-lasting success and stability by establishing the organization or program as an essential service to victims and the community. Victim service organizations and programs need to plan for sustainability in order to continue providing high-quality services to victims of crime. In this training you will learn what sustainability means, how to assess a program's sustainability, the eight sustainability domains (Program Adaptation, Strategic Communications, Program Evaluation, Supportive Environment, Organizational Capacity, Strategic Partnerships, Resource Development, and Strategic Planning), and how to develop a sustainability plan. Learn More