Volunteers bring a passion to victim service organizations, and their mindful management can be a key strategy in extending an organization’s mission and scope of services. This training will focus on the importance of volunteers; how to recruit, screen, onboard, and retain them; and how to determine the costs associated with managing volunteers. Learn More

As victim service providers, we know how important resiliency is in the victims we serve. We are less aware of how to develop resiliency within ourselves and in the organizations where we work. This training will provide a resiliency model and explain how it can be applied to organizations. Potential barriers will be identified, along with strategies to overcome them. Learn More

Your board of directors sets the tone and direction of your organization. How do you build a strong, diverse, and engaged board? Once you have accomplished that, how do you maintain member involvement? This training will provide a step-by-step guide to building an effective board as well as strategies for keeping members involved and accountable. Learn More

Do you ever wonder if there is an easier, more effective way to identify and reach the victims/survivors your agency serves? In this training you will learn how to develop a marketing plan, conduct an analysis of your audience, and identify techniques to launch your outreach and marketing campaigns. Learn More

Pathways in Victim Services is designed for those with little experience working in the victim services field. This training explores the different volunteer and professional paths that are available, how to find your own personal path, how to navigate through a variety of victim service workplaces, and how to practice resiliency and self-care. Learn More

Strategic planning is a process to help you determine where your organization is and where it wants to be in the future. Strategic planning can help you answer how your nonprofit organization advances its mission and how you engage staff and the board to identify measurable goals and priorities. In this training we will review the strategic planning process so you will be prepared to create and implement your organization's strategic plan. Learn More

Sustainability is the capacity of a program or organization to accomplish long-lasting success and stability by establishing the organization or program as an essential service to victims and the community. Victim service organizations and programs need to plan for sustainability in order to continue providing high-quality services to victims of crime. In this training you will learn what sustainability means, how to assess a program's sustainability, the eight sustainability domains (Program Adaptation, Strategic Communications, Program Evaluation, Supportive Environment, Organizational Capacity, Strategic Partnerships, Resource Development, and Strategic Planning), and how to develop a sustainability plan. Learn More